FAQs

A brand with a notable history, Eight & Bob invites you to indulge all of your curiosities on our Frequently Asked Questions page.

General

Albert Fouquet is the self-made perfumer and Parisian aristocrat who formulated and produced the original Eight & Bob fragrances. Unfortunately, he passed away in the spring of 1939, but his treasured formulations and stories were well-kept in his diary which has guided the revival of the classic Eight & Bob brand, just as it was.

A noteworthy story that transcends time and dates back to the Kennedys, discover it fully by reading Our Story page or by watching our When Albert Fouquet met John F Kennedy video.

The Original and The Original Robert F. Kennedy Special Edition both contain the exact same Original scent. The only differences are the size and the packaging.

The Original is a 100ml that comes in the historic book presentation; just as it was during Kennedy’s time.

The Original RFK Special Edition is a newer 50ml presentation made in collaboration with the Robert F. Kennedy Foundation to commemorate the 50th Anniversary of RFK’s historic presidential campaign. The Special Edition product features a prominent photo of Robert and a part of the revenue received from its purchase will be donated as a tribute to Robert F. Kennedy’s dream of a more fair and peaceful world.

You can find your nearest retail location of our products using our Store Locator.

We suggest starting with our Discovery Kits in order to get acquainted with all of our fragrances. However, if you crave a full size, we always suggest The Original fragrance. This is the iconic, classic scent that the Kennedys wore and would someday inspire the exclusive “Eight & Bob” brand.

A Discovery Kit contains spray samples of every fragrance in each of our collections, so that you can get acquainted with all the fragrances before selecting your full size. With this in mind, the Discover Kit also includes a voucher to redeem the cost of the Discovery Kit on your next full size purchase. We offer one Kit to discover the Iconic Collection and another kit to discover the Annicke CollectionBoth are the perfect introductions into the elegantly fragrant world of Eight & Bob.

Orders

No, you can shop at Eight & Bob without creating an account.

We accept all major credit and debit cards including Visa, Master Card, American Express, Discover, in addition to PayPal.

Yes, your personal information including name, email address, billing and delivery address when applicable is securely stored in our e-commerce database with SSL 128-bit encryption. This information is available for future orders when logging in, so that you do not have to type it again when you come back and shop with us. Credit card information is not stored.  

On the other hand, if you agree to receive our communications we will keep your information only for this use.

Shipping

United States and Canada. Eight & Bob packages are shipped from our fulfillment center located in New Jersey. We are required by law to collect sales tax on orders shipped within New Jersey. Any orders shipped to a destination outside of New Jersey are exempt from sales tax.

*Please note that the shipping carrier may apply additional brokerage and customs fees when shipping to Canada.

With Standard Shipping, orders typically arrive within 3 to 5 business days. UPS 2nd Day Air arrives in 2 Business Days, however, this excludes P.O. Boxes.

Returns and Exchanges

If for whatever reason you are unsatisfied with your order, please contact our customer service team at uscustomerservice@eightandbob.com. Please be sure to provide your order number.

Return shipments will be sent to:

Europrestige Returns
60 Honeck Street
Englewood, NJ 07631

Clients contacting customer services will be provided with a return shipping label.

Refunds and exchanges are issued within 72 hours of receipt at our facility.