RETURNS AND EXCHANGES

Buyers have 5 days to return orders – counting from the date of delivery (Article 44 of the Retail Trading Act 7/1996 of 15 January, as amended by Act 47/2002 of 19 December). For this purpose, the buyer must send an email to info@eightandbob.com specifying the reason for the return. Once confirmation is sent, the eightandbob.com team will send a proforma invoice which must be attached to the returned package. The buyer must pay the shipping costs and return the product in perfect condition and in its original packaging to: E&B Parfums US,  24 Link Dr suite g, Rockleigh New Jersey 07647, United States Following an authorised return of goods, E&B Parfums will refund any purchase orders received within 30 days. However, E&B Parfums reserves the right to refuse to accept the return of certain goods in cases where the nature of the goods makes such a return impossible. The costs of returning goods will be paid by the buyer. For a return to be accepted, the following conditions must be met: The product(s) must be returned under the conditions specified by eightandbob.com. The product must be in the same condition as when delivered, and retain the original packaging. The product must be returned in the same protective cardboard box in which it was received (or in a similar protective box) to ensure that the product arrives at our warehouse in perfect condition. A copy of the delivery note must be included in the package. Providing the above points are satisfied, E&B Parfums SL will make a refund for returned products. Any charges made by national customs services will not be reimbursed in accordance with customs legislation.